By visiting our Mediums or utilizing any of our items or administrations, you concur and agree to your own data being utilized and unveiled in the way set out in this Privacy Policy. In specific nations, we won’t gather individual data from you except if you have explicitly concurred or agreed to us doing as such (for instance through your acknowledgment of this Privacy Policy or by means of an electronic tick-box or other comparative measures as required by neighborhood security and information insurance laws). You don’t need to give your own data to us, yet in the event that you don’t give certain data we might most likely give restricted items and administrations to you. Where you won’t give obligatory travel data or enable us to uncover it to required administrative organizations and as generally required, we won’t probably transport you. This Privacy Policy applies regardless of whether you host booked flights through a third get-together, (for example, a movement operator or occasion organization), as this Privacy Policy frames some portion of your Conditions of Carriage and your agreement with us for the movement and additionally those items or administrations.

When utilizing the expression “individual information” in our Privacy Policy, we mean data that identifies with you and enables us to distinguish you, either legitimately or in blend with other data that we may hold. Your own information may incorporate for instance your name, your contact subtleties, data identifying with your movement schedule (for example your booking number), or data on how you utilize our site and application or you interface with us. When you utilize our Mediums, certain data is gathered by us consequently, for example, your program type and IP address (which is a progression of numbers recognizing your web association).These may be through the use of cookies (see our Cookies Policy ) or analytics services. We may gather individual information straightforwardly from you when you utilize our Mediums, reach us by phone, by email or in person when you travel. We may likewise get your own information from our providers who give administrations to you for our benefit (for instance when you give criticism on our administrations), our accomplices when you buy their movement related items or outsiders who follow up for your sake, for instance travel operators or different gatherings who book a trip for you. In the event that you book a trip in the interest of another person, you should have their agree to utilize their own data. We will consolidate the data that we gather consequently from you with whatever other data that we gather straightforwardly from you or about you. For more data on the gatherings who we may impart your own information to, if it’s not too much trouble see “Revealing your own data” beneath.

We use the information provided in the following ways:

1) To fulfil our contract with you and/or dealing with your booking or intended booking, including processing your booking, sending you your itinerary or other details relating to your booking, or contacting you if there is a problem with your booking (for example by sending you a service message or calling you to inform you when your booking has not been completed);

(2) Managing your wider travel and products or services requirements, for example liaising with and transferring your data to other airlines, service providers and/or travel agents so that they can facilitate your travel arrangements so any disruption can be minimized;

(3) Personalization of the service you receive, for example being aware of previous travel experiences or preferences, and tailoring the way we provide our products or services to you based on your preferences and profile;

(4) Providing Advanced Passenger Information for passengers landing in certain countries. If you do not provide this information we may not be able to provide travel and may not be able to provide a refund or re-booking;

(5) Facial recognition and other biometric technologies for identification purposes may be used by ourselves, by our travel providers, immigration authorities at the airports we fly from or to, including on behalf of Governments and to comply with local regulatory requirements;

(6) Sharing data with loyalty schemes and operators, including Air Rewards (and in each case their affiliated schemes where you have those accounts);

(7) The provision of access to airport products or services;

(8) Interaction with you at different touch points throughout your journey (for example we may inform you that your flight departure has changed);

Where you have shown you might want to get refreshes from us:

(a) we may send advertising correspondence to you to educate you concerning advancements in the items and administrations accessible through our Mediums and those of our deliberately chosen accomplices (gave that we will impart these to you related to our own promoting);

(b) where we can decide or you have demonstrated to us that you might want to get it, different substances in the Raalka LLC. and additionally other outsiders may likewise send you promoting or refreshes identifying with their items or administrations; and

(c) we will utilize your own inclinations which you have outlined for us, which we have gotten from Cookies (see our Cookies Policy) and additionally which we have construed from your administration use (see “Total information, information examination and online life usefulness” beneath) or statistical surveying. We will utilize this data to tailor the promoting and interchanges that you get to be those of the most importance and enthusiasm to you.

You have a right to request access to the personal data that we hold about you. This could include booking information relating to flights you have taken with us. If you would like to request a copy of your personal data or if have any questions in relation to your personal data, please contact our customer relations department.

We will take appropriate steps to protect the personal information you share with us. We invest significant resources to protect your personal information, from loss, misuse, unauthorized access, modification or disclosure. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control.

We may disclose personal information about you as follows:

(a) To other entities within the Raalka LLC. for fulfilment of the purposes listed above;

(b) To governments, border control agencies, regulators and others as permitted or required by law, in relation to Advance Passenger Information or such other legal requirements as apply from time to time when travelling to or from a particular country;

(c) To third parties whose products or services you are purchasing such as airlines, tourism agencies, hotel and car hire companies, or to travel agents, including if there is a problem with your booking so that your travel agent can resolve it with you, and you acknowledge and consent that this may also be sensitive personal data;

(d) To our third party service providers and processors, as set out in “Working with other service providers and Raalka LLC.” section below;

(e) To third party advertising and social media platforms to provide advertising and the information requested by social media platforms to deliver the user’s requested functionality;

(f) In operating our loyalty schemes and referrals to other loyalty schemes, as set out in their terms;

(g) We may also disclose your personal information as permitted or required by law. For example, we will disclose personal information to those governmental bodies who have authority to obtain it, in order to comply with a warrant or subpoena issued by a court of competent jurisdiction, and to comply with record production requirements;

(h) In the event of a sale of all or substantially all of the assets of Hogwired.co or an Raalka LLC. member, sale or transfer of the business, such Raalka LLC. member may transfer personal information in its control to a third party purchaser that agrees to use personal information for the same reasons identified in this Privacy Policy;

(i) to anyone to whom we transfer or may transfer our rights and duties under our agreement with you;

(j) where you have authorized someone else to manage your booking;

For operational reasons, we exchange individual data to specialist organizations and Raalka LLC. organizations who help us deal with our frameworks and forms, and to convey our items or administrations to clients. These may include: banks and installment card check suppliers, our information stockroom and client relationship the executives focus, advertising associations (who may offer help for showcasing and special interchanges); network access suppliers who regulate our Mediums and give web administrations and host our offices; air terminal ground taking care of and help groups, vehicle administrations organizations, IT specialist co-ops, and buyer examine organizations that help us with understanding customer premiums by directing overviews. We have executed protections to guarantee that our specialist co-ops treat individual data in a manner that is steady with the terms of this Privacy Policy and relevant laws, and that it isn’t utilized but to satisfy items or administrations to us or where we trust it is fundamental for an authentic reason associated with the items or administrations we offer, or as set out in the “Delicate Personal Data” segment above. These specialist co-ops and gathering organizations might be situated in your nation, nations in the European Economic Area, in the United Arab Emirates or somewhere else on the planet. Diverse protection laws may apply in these nations See further detail in our “Exchange of Your Personal Information” area beneath.

Please note that if you unsubscribe from marketing communications you will still receive operational and service messages from us regarding your booking and responses to your enquiries made to us, and that we may hold your details on a suppression list so we don’t send you marketing communications in the future. You also have the ability to change your cookie settings to block certain types of cookie – this is explained in more detail in our Cookies Policy .

Currently, our systems do not honor browser do-not-track requests; you may delete cookies and other tracking technologies using the processes specified in our Cookies Policy.

We may amend this Privacy Policy from time to time to keep it up to date with legal requirements and the way we operate our business. If we decide to change our Privacy Policy we will place any updates on this webpage and the privacy sections of any relevant Mediums. Please regularly check this webpage and the privacy sections of any relevant Mediums for the latest version of our Privacy Policy.

If you have any further questions about our Privacy Policy or its implementation, please contact us customer relations department.

We keep records for as long as required to manage bookings and provide the other relevant products or services anticipated by this Privacy Policy, including keeping you up-to-date with our marketing, and where we are required to by law or for records purposes. We also retain your information to make your future interactions with us convenient and to personalize the products, services and communications with you.

We will retain your personal data for as long as we need it in order to fulfil our purposes set out in this Privacy Policy or in order to comply with the law.
You also have the ability to change your cookie settings to block certain types of cookie – this is explained in more detail in our Cookies Policy